CCU3 + HmIP-eTRV-B thermostats
Verfasst: 23.01.2024, 20:24
Hi there.
Here in Poland it's popular to purchase items from resellers that sell product returns from Amazon at reduced prices (similar to Amazon Warehouse).
That's how I got my CCU3 and two of HmIP-eTRV-2 I9F thermostats.
Neither of them had stickers with QR code and Key/SGTIN.
Both of them connected without any issues.
But then I purchased used starter sets (one, then another) like this: https://www.amazon.de/-/en/Homematic-Sm ... 08962B8TZ/
Starter set consists of 2x HmIP-eTRV-B thermostats (old generation) and HmIP-WLAN-HAP (WiFi-based little one).
In the first set only one out of 2 HmIP-eTRV-B thermostats connected to CCU3.
The other one could connect to HmIP-WLAN-HAP, but not to CCU3.
Then I decided to boy another starter set, hoping that it was a faulty thermostat.
Second set arrived with the stickers (with keys).
However, both thermostats didn't connect to CCU3, but connected to wireless HAP.
This time I tried all the same steps, but also Teach-In HmIP device (local).
Nothing helped, no devices in the Inbox.
I downloaded CCU3 logs, but also didn't find anything.
I exhausted troubleshooting steps that I was aware of, and the way that Homematic works in local & cloud modes are still not understood, I can't find detailed info on that.
2x HmIP-eTRV-2 I9F and 1x HmIP-eTRV-B are connected to CCU3, 3x HmIP-eTRV-B can't connect to it.
Any idea why I have these issues?
I couldn't find, but maybe some devices (for instance, those sold in starter sets; or those that were previously "activated" in Homematic IP cloud) are prohibited to be connected to CCU, and only work with cloud-based Homematic IP?
Here in Poland it's popular to purchase items from resellers that sell product returns from Amazon at reduced prices (similar to Amazon Warehouse).
That's how I got my CCU3 and two of HmIP-eTRV-2 I9F thermostats.
Neither of them had stickers with QR code and Key/SGTIN.
Both of them connected without any issues.
But then I purchased used starter sets (one, then another) like this: https://www.amazon.de/-/en/Homematic-Sm ... 08962B8TZ/
Starter set consists of 2x HmIP-eTRV-B thermostats (old generation) and HmIP-WLAN-HAP (WiFi-based little one).
In the first set only one out of 2 HmIP-eTRV-B thermostats connected to CCU3.
The other one could connect to HmIP-WLAN-HAP, but not to CCU3.
- It didn't show up on list of devices (Inbox) via Teach-In HmIP device - Inbox was empty
- It didn't have the sticker with Key, so I couldn't do Teach-In HmIP device (local)
- It successfully connected to HmIP-WLAN-HAP after I did reset of HAP and thermostat
- It still didn't connect after another reset of HAP and thermostat
- It's firmware was 1.0, and there is no update AFAIK (not found on this forum, no updates showed up on Homematic IP app).
- Thermostat connected to CCU3 show firmware version 1.0.20
- I also updated CCU3 to RaspberryMatic 3.73.9.20231130
- CCU3 firmware version is 4.4.22
Then I decided to boy another starter set, hoping that it was a faulty thermostat.
Second set arrived with the stickers (with keys).
However, both thermostats didn't connect to CCU3, but connected to wireless HAP.
This time I tried all the same steps, but also Teach-In HmIP device (local).
Nothing helped, no devices in the Inbox.
I downloaded CCU3 logs, but also didn't find anything.
I exhausted troubleshooting steps that I was aware of, and the way that Homematic works in local & cloud modes are still not understood, I can't find detailed info on that.
2x HmIP-eTRV-2 I9F and 1x HmIP-eTRV-B are connected to CCU3, 3x HmIP-eTRV-B can't connect to it.
Any idea why I have these issues?
I couldn't find, but maybe some devices (for instance, those sold in starter sets; or those that were previously "activated" in Homematic IP cloud) are prohibited to be connected to CCU, and only work with cloud-based Homematic IP?